You can delete your Solisluna account and all of its data at any time, from inside the app. No email, no waiting, no request form.
From the app
- Open Solisluna and go to Settings
- Scroll to Delete Account
- Confirm when prompted
Deletion is immediate and permanent. There is no recovery and no grace period.
What is removed
On your device — everything the app has stored locally is erased: your journal, your profile, cached history, achievements and preferences.
From our systems — your account is deleted along with:
- Your profile
- Every journal entry, including anything you wrote
- Every route you recorded or imported, and any shared copies of them
- Every session heart-rate series
- Every 3D card and replay, and the count of replays made each month
- Every run you published to The Node: it is taken off the shared map within about six minutes
- All generated Mirror and Weekly Transmission text, and the daily count of how often you used them
- Your authentication record
If any part of the deletion fails, the app tells you so rather than reporting success — your local data is only cleared once the server has confirmed.
Delete your journal, keep your account
If you want a fresh start without leaving Solisluna, you can erase your journal and keep your account.
- Open Solisluna and go to Settings
- Under Data, tap Erase All Journal Data
- Read the summary under Erase Your Journal? and tap Erase Everything
From our systems — every journal entry, everything generated from them (the Mirror and the Weekly Transmission, and the count of how often you used them), and every route you recorded or imported, with any shared copies. With them go every session heart-rate series, every 3D card and replay, and every run you published to The Node.
On your device — the same: your journal, the Mirror's last reflection, your saved routes, and any of these still waiting to upload. Your streaks start again from zero.
Kept — your account and sign-in, your profile, your achievements and mastery rank, your preferences and your subscription, and the count of replays made each month, so erasing does not reset the monthly limit. An entry you save after tapping Erase Everything is kept.
Erasing is permanent. There is no recovery.
What is not held by us
Some data connected to the app is held elsewhere and is not ours to delete:
- Health Connect / Apple Health — the app only ever reads from these and never writes to them. Your health records are unaffected. Revoke access in your device settings.
- Google sign-in — if you signed in with Google, deleting your account removes it from Solisluna, but Google keeps a record that you once allowed the app. Remove that at myaccount.google.com/permissions.
- Google Play — subscriptions are managed by Google. Cancel through the Play Store; deleting the app account does not cancel a subscription.
- RevenueCat — the service that manages subscriptions keeps the record of your subscription, linked to your account identifier, after your account is deleted. A later update will remove that record as part of deletion.
If you cannot use the app
If you have lost access to your account and cannot delete it from inside the app, email [email protected] from the address the account is registered to, and it will be deleted for you.
See the privacy policy for what is collected and where it goes.