Account & Data Deletion

This page explains how to delete your Solisluna account and the personal data associated with it. It applies to the Solisluna app (package com.solisluna.myapp).

Request deletion

To delete your account and associated data, email us from the address linked to your account:

What gets deleted

When we process your request, the following personal data is permanently removed from our active systems:

• Your account and login credentials.
• Your profile information.
• Your journal and practice entries — including scores, streaks, reflections, fasting, nutrition, and any cycle-tracking data.
• Any health/fitness data that was imported and stored against your account.

What this does not affect

• Health Connect / HealthKit / Strava. Solisluna only reads from these services; deleting your Solisluna account does not affect the data held in those apps. You can revoke Solisluna's access in your device or Strava settings independently.
• Your subscription. A subscription is managed by Google Play. Deleting your account does not cancel a Google Play subscription — you must cancel it in the Google Play Store to stop future billing.
• Limited records we must keep. We may retain minimal records where required by law (for example, transaction records held by the payment processor). These are not used to identify you within the app.

Timing

We aim to process deletion requests within 30 days. Once complete, your data cannot be recovered.

Questions

For anything related to deletion or your data, contact [email protected]. See also our Privacy Policy.

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